Privacy Policy

Welcome to MetroPCS Pay My Bill. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure it remains confidential.

Information We Collect

Personal Information: We may collect your name, email address, phone number, and payment details.

Payment Information: We collect credit/debit card numbers, PayPal account info, and billing addresses to process your bill payments.

Usage Data: Includes your IP address, browser type, visited pages, and timestamps.

Payment Arrangements

For transactions, you may need to provide credit card or payment account info. We use third-party payment processors who comply with PCI Security Standards to process payments securely. Your data is protected by SSL encryption and stored securely as needed for refunds or complaints.

Processors may collect personal data like email, address, and bank/card details. Their privacy policies govern their data use. We recommend reviewing those policies.

Service Provider Information Collection

We may require you to allow our service providers to collect data for verifying identity, credit checks, or fraud prevention to ensure legal use of our services.

Information Management

You can request deletion of your data. Some information may remain in our systems for legal, compliance, or partner obligations. Aggregated data may be retained in a non-personally identifiable form.

Disclosure of Information

We may disclose your data to trusted affiliates and service providers who comply with our privacy standards. These providers may only use your data to perform necessary services or fulfill legal obligations, not for marketing or unrelated purposes.

Legal Compliance

We may disclose personal information if required by law or legal process such as subpoenas.

Confidentiality and Retention

Your data is kept as long as necessary to complete transactions, support your active account, resolve disputes, and meet legal or contractual requirements. Once the retention period ends, we permanently delete your personal information.

For questions regarding this Privacy Policy, please contact us at support@metropcspaymybill.com.