Returns and Refunds Policy

Thank you for paying your MetroPCS prepaid phone bill via metropcspaymybill.com.

Refund Eligibility

Our platform is fully integrated with major carriers via API. All approved transactions are processed and submitted to the carrier within 5 minutes.

If a payment fails due to an error on our end — such as an incorrect phone number submission or invalid scheduling — a full refund is automatically initiated.

Non-Refundable Payments

Please note: All payments made for prepaid phone services are final once submitted to the carrier. No refunds can be issued once the transaction is successfully completed and forwarded.

Disputes & Contact Window

If you believe your card has not been charged or have concerns about your transaction, contact us immediately. Refund requests must be submitted within 10 minutes of payment — and only if the payment has not yet been submitted to the carrier.

Once the price is posted to your carrier, no refunds can be processed.

Support Contact

For all refund inquiries or issues, contact us via:

Email (24/7): contact@payboostmobile.com

We appreciate your understanding and look forward to serving you securely and reliably.